b'Driven by our MissionOn 31 December 2021, we said farewell to outgoing John Thomas I have witnessed firsthand the additional requirementsdirector, Professor Susan Dann. Susan was one of the placed on our staff. Mandatory vaccinations, screeningfirst directors appointed by St Vincent de Paul Society before shifts, temperature tests, regular Rapid AntigenQueensland to the Ozcare board in 2013. I take this Testing and wearing of PPE. These precautionaryopportunity, on behalf of my fellow directors, to thank measures came at a time when the aged care industrySusan for her outstanding efforts over the past nine years. was already under pressure from intense media scrutinyWe warmly welcomed Robert Baker and Chris McMillan and staff shortages.to the board in January.It is humbling to see the dedicationLooking Forwardamongst our community andWe pledge to act honestly and ethically in everything Chairmans their unwavering commitment towe do, to look after our employees, our clients, our suppliers and our local environment. Ozcare is fortunate Report supporting our clients to live theirto have an established partnership with the Institute best lives.for Urban Indigenous Health and we are committed to implementing our meaningful Reconciliation Action Plan It is their aweinspiring attitude and passion for helping(RAP) to ensure we work closer with Aboriginal and Torres others that sees our staff rise above the challenges andStrait Islander communities.continue to care for our clients as if they were their own mother, father, grandmother or grandfather. It is an exciting time for Ozcare with a clear direction for our future. The incredible efforts of our staff and their It is the same level of care that we will expect for ourselvesongoing loyalty and commitment to our mission and values, when its our turn and this is what makes Ozcare feel likeand our Ozcare community, puts us in a strong position family, like home. going forward.The Year in Review In closing, I pay tribute to my fellow directors and In September 2021, the board and executive announcedour wonderful team of dedicated people, led by Ozcares Strategic Vision for the next five years. Our focusChief Executive Officer, Anthony Godfrey. is to become Queenslands leading provider of aged care,Thank you for caring for our community. community and health services, caring for our community in On behalf of the board of Ozcare, it is my pleasure both a financially and environmentally sustainable manner. to present you with our annual report for 2022.Growing and strengthening Ozcare will be achieved by delivering on key goals within each business stream, whileJohn Thomas, When I reflect on the past 12 months and the contributionChairmanresponsibly managing our impact on the communities in made by our workforce, I feel very honoured and humbledwhich we operate.to be the Chairman of Ozcare. Since the beginning of the pandemic, our staff have worked tirelessly to ensure theInspired by the Vincentian spirit, we are committed to our Catholic ethos as signified by the recent transfer of safety and wellbeing of our clients. These efforts onlyDelamore Retirement Community to Ozcare in February escalated when the borders opened at the end of 2021.2022 from the Missionary Franciscan Sisters of the I am deeply grateful for the genuine care and concernImmaculate Conception. We promise to carry on their shown by our people in looking after our clients esteemed 32year legacy.and one another.Annual Report 2022 P9'