b'Our People Community CareAnthony Godfrey In our 26th year of operation, what stands out to me is theIt is pleasing to service our highest number of home care longevity of our staff and the quality of the new hires we arepackages and provide supports to our largest number attracting. Ozcare is fortunate to have many longservingof NDIS participants to date. These numbers continue to staff. Its not unusual to come across employees that havesteadily grow, and it reflects our commitment to further served 5, 10, 15 and 20 plus years.develop and personalise our services to support a greater number of older Australians and people with a disability to The loyalty of our staff is reflectedlive independently at home. Chief Executive in the family-like culture that existsRetirement Livingat Ozcare. It provides a welcoming Officers Report environment for our new employeesRetirement living is a significant growth space for Ozcare. With the transfer of ownership of Delamore Retirement and encourages long, trustworthyCommunity to Ozcare in February, we now own and operate relationships with our clients.five retirement villages with our flagship, Rendu Towers, under construction at Newstead. We are firm in our vision Our people are the backbone of our organisation. to colocate retirement villages with our aged care facilities Their valuable contribution is directly correlated with and support village residents with community care services.our success. I couldnt be prouder of the efforts of each staff member and volunteer over the past 12 months. HospitalOzcare is committed to raising the profile of Canossa Private Strategic Vision Hospital and maximising its full potential. This year weWhile taking care of our community, we work towards oursaw the commissioning of an additional ward to achievegoal of being Queenslands leading provider of aged care,full occupancy of all 94 beds. Staff have been working hard community and health services within the next five years.to increase service levels and acquire longerterm contracts ensuring referrals, revenue streams and ultimately, the Aged Care Living financial position of the hospital is in a secure positionWe continue to grow and further enhance our aged caregoing forward. facilities to meet consumer demand through a focus on effective communication with our residents andGratitudeI am pleased to report that Ozcare has their families. This helps us to understand and exceedI am beyond grateful for the individuals that make up delivered a strong financial result in 2022.expectations and ensures families know their loved one our Ozcare community. To our clients and their families, is in good hands no matter what situation arises. thank you for your continued support. To our wonderful We continue to expand our footprint with the acquisitionstaff and volunteers, thank you for your hard work and We have thorough procedures and processes in placecompassionate care. To my leadership team, thank you for of new business and the development of exciting newto ensure consistent highquality care across our 16 your passion, strong direction and guidance of your teams. projects. The strength of our organisation lies within facilities. We continue to invest in our aged care portfolioTo the board of directors, your continued support and good our staff. Their humility and dedication to working with through refurbishment plans and the construction of Villagovernance safeguards our success.our clients to support them to live full lives, sees OzcareRosalie, our newest facility in Newstead, Brisbane and our replacement plan for Palm Lodge.held in high esteem by our community.Anthony Godfrey Chief Executive OfficerAnnual Report 2022 P11'