Home Care Packages with Ozcare
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Ozcare can support you to live independently in your home longer with a personalised package of care, including case management, services and support.

A Home Care Package offers greater flexibility and choice. Home care packages have been designed to encourage you to have the choice about what’s important to you, the type of care you want to receive and how you want to receive it.

Ozcare can help guide you through the assessment process with My Aged Care to start a Home Care Package. Once you are assigned a package, you will be given a dedicated Care Manager to support you to select a range of services and supports to help you live your best life.

Start Your Home Care Package Journey with Ozcare

  • Dedicated Home Care Package Manager
  • See Regular Carers & Cleaning Staff
  • Access Nurses, Allied Health Professionals & Dementia Advisors
  • Maximise the Value of Your Home Care Package
  • Support as You Needs Change
  • Nearly 30 Years’ Experience

Get the most out of your Home Care Package with Ozcare.
Try our Home Care Package Calculator to choose suitable services and see fees.

What Can I Spend My Home Care Package On?
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Home care packages are designed to offer support and assistance to Australians over the age of 65 who require help with daily tasks. Funded by the Australian Government, these packages support seniors to live independently and comfortably at home for as long as possible.

Ozcare is an experienced home care package provider, servicing over 3,500 packages throughout Queensland. Ozcare offers a diverse range of approved Home Care Package services and support to help you live independently at home for as long as you choose.

With branches in every major region across Queensland, we are close to wherever you are. We have a wide range of flexible services that you can choose from. From personal care such a support with showering and getting dressed to help around the house such as cleaning, laundry and making beds through to healthcare related services such as home visits from nurses, physiotherapists, occupational therapists and dementia advisors, our mission is to support you to live your best life.

For more information on what you can spend your home care package on, including home care package exclusions, read the latest on our blog.

How our Home Care Packages Work
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Home Care Packages

Eligibility for Home Care Packages is subject to an assessment completed by the Aged Care Assessment Team via My Aged Care. Depending on your needs, you will be approved for a Home Care Package (HCP) level ranging from 1 to 4.  Once approved, you will be placed on the national waitlist. You will receive notification when you have been assigned a package. In some cases, the level of package assigned to you may be lower than what you have been approved.  It is your choice whether you accept the assigned package or you can remain on current services waiting for assignment of your approved level of care.

Ozcare can help you to understand the choices and assist you in making a well-informed decision.

The package levels are:

  • Home Care Package Level 1
    Supports people with basic care needs
  • Home Care Package Level 2
    Supports people with low level care needs
  • Home Care Package Level 3
    Supports people with intermediate care needs
  • Home Care Package Level 4
    Supports people with high care needs
Care Manager

Work one-on-one with an experienced Ozcare Care Manager to create a flexible care plan designed specifically for you to get the most out of your package.

Your dedicated Care Manager will help you with:

  • Goal Setting
  • After Hours Assistance
  • Support to Manage Your Budget
  • Ongoing Advice and Support
  • Personalised Care Plan
Services

Choose the care, support and services that best meet your needs. With an Ozcare Home Care Package, you have the flexibility to create a package that is individually tailored for you.

Ozcare will work with you to help get the most out of your package.  To get started, we will ask you:

“What is it that you used to do that you can’t do anymore?”

Supporting our clients to answer this question helps identify what it is that’s important to them.  Together, we can then work on setting goals and putting supports and services in place to go forward.

You can access a wide range of services and supports through your Home Care Package.  Below are just a few of the ways a Home Care Package can support you:

Home & Garden

  • Housekeeping
  • Meal preparation
  • Vacuuming
  • Making beds
  • Groceries
  • Laundry
  • Gardening
  • Lawn mowing
  • Home maintenance
  • Home modifications & equipment

Mind & Body

  • Showering, dressing & stockings
  • Grooming & personal hygiene
  • Nursing care
  • Continence support
  • Nutritional advice
  • Pain & medication management
  • Allied health
  • Exercise & walking groups
  • Falls prevention
  • Dementia care & support

Independence & Freedom

  • Transport
  • Shopping
  • Bill paying & errands
  • Appointments
  • Emergency alarms and sensors
  • Assistive Technology
  • Respite
  • Keeping up hobbies
  • Pursuing interests
  • Volunteer activities

Family & Social Life

  • Social outings
  • Attending social & leisure groups
  • Making new friends
  • Visiting family & friends
  • Companionship
  • Attending Special events
  • Attending Community events
  • Assistance with technology
Involvement

With an Ozcare Home Care Package, you have the flexibility to manage and direct your own care support and services. You will also receive an individualised budget so you can see what funding is available and how those funds are spent.

Care Team

With a Home Care Package from Ozcare, you will receive:

  • Your very own team of experienced nurses, carers, allied health professionals, dementia advisors and support staff who spend time getting to know you.
  • Regular carers so you are seeing familiar faces and feel comfortable in their company.
  • Encouragement and support to make your own decisions about your care.
  • Support to transition through different services as your needs change.
  • Exceptional care and support from a care team who go the extra mile.

Home Care OptionsYellow Divider

Get help to complete everyday tasks at home such as housework, showering, grooming and preparing meals. We can also support you to keep doing the things you enjoy at home or out in your local community.

Low Level Support Ongoing

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High Level Support Temporarily

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Home Care Packages

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Veterans’ Care

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Branch LocationsYellow Divider

Gold Coast Branch Locations

Ozcare Gold Coast

214-218 Highfield Drive, Robina

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Ipswich Branch Locations

Ozcare Ipswich

2 Joffre Street, Booval QLD

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Toowoomba Branch Locations

Ozcare Toowoomba

10 Pechey Street, Toowoomba

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Ozcare Warwick

4/70 Fitzroy Street, Warwick

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Brisbane Branch Locations

Ozcare Brisbane Metro

43 Evelyn Street, Newstead

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Ozcare Brisbane North

113 Kittyhawk Drive, Chermside

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Ozcare Brisbane South

65 Commercial Road, Shailer Park

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Ozcare North Lakes

5 Endeavour Boulevard, North Lakes

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Sunshine Coast Branch Locations

Ozcare Sunshine Coast

Currimundi Marketplace, Nicklin Way, Currimundi

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Wide Bay Branch Locations

Ozcare Hervey Bay

14 Torquay Road, Pialba

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Ozcare Bundaberg

73 Woongarra Street, Bundaberg

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Central Queensland Branch Locations

Ozcare Gladstone

80-84 Breslin Street

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Ozcare Rockhampton

87 Alma Street, Rockhampton

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Ozcare Emerald

6 Yamala Street, Emerald

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North Queensland Branch Locations

Ozcare Mackay

32 Victoria Street, Mackay

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Ozcare Townsville

53-57 Mooney Street, Townsville

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Far North Queensland Branch Locations

Ozcare Cairns

16-20 Martyn Street, Cairns

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Ozcare Innisfail

Warrina Street, Innisfail

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Ozcare Atherton

25C Mabel Street, Atherton

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How to ApplyYellow Divider

Find out more about the steps you need to take to move in with Ozcare and what you can expect from your new home.

Application Process

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