Steps to Apply for Home Care
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Ozcare’s home care services are designed to help you stay at home for longer, and can even assist you to become more active and social.

Applying for home care services or a home care package can be done in six easy steps:

6 Easy Steps

Steps to Apply for Home Care
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Home care services are designed to help you stay at home for longer, and can even assist you to become more active and social.

Getting home care can be done in six easy steps:

Step 1. Register with My Aged Care on 1800 200 422 (Have your Medicare card ready)

Step 2. Assessment – My Aged Care will refer you for services straight away if your needs are very basic, or will arrange for you to have an assessment

Step 3. Submit your Home Care Package Calculation of your cost of care form (SA456) (For Home Care Packages only)

Step 4. Find a Provider – Find your nearest Ozcare branch or ask My Aged Care to refer you to Ozcare

Step 5. Review Your Service Agreement & Costs – Sign your service agreement, discuss the costs, and create your individual care plan. If you are on a home care package, you will also create your personalised budget

Step 6. Start Services – You’ll start receiving your services from our experienced team of carers, nurses, dementia specialists, and allied health professionals such as physiotherapists

Home Care OptionsYellow Divider

Get help to complete everyday tasks at home such as housework, showering, grooming and preparing meals. We can also support you to keep doing the things you enjoy at home or out in your local community.

Low Level Support Ongoing

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High Level Support Temporarily

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Home Care Packages

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Veterans’ Care

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How to ApplyYellow Divider

Find out more about the steps you need to take to move in with Ozcare and what you can expect from your new home.

Application Process

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Branch LocationsYellow Divider

Gold Coast Branch Locations

Ozcare Gold Coast

214-218 Highfield Drive, Robina

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Ipswich Branch Locations

Ozcare Ipswich

2 Joffre Street, Booval QLD

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Toowoomba Branch Locations

Ozcare Toowoomba

10 Pechey Street, Toowoomba

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Ozcare Warwick

4/70 Fitzroy Street, Warwick

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Brisbane Branch Locations

Ozcare Brisbane Metro

43 Evelyn Street, Newstead

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Ozcare Brisbane North

113 Kittyhawk Drive, Chermside

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Ozcare Brisbane South

65 Commercial Road, Shailer Park

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Ozcare North Lakes

5 Endeavour Boulevard, North Lakes

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Sunshine Coast Branch Locations

Ozcare Sunshine Coast

Currimundi Marketplace, Nicklin Way, Currimundi

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Wide Bay Branch Locations

Ozcare Hervey Bay

14 Torquay Road, Pialba

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Ozcare Bundaberg

73 Woongarra Street, Bundaberg

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Central Queensland Branch Locations

Ozcare Gladstone

80-84 Breslin Street

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Ozcare Rockhampton

87 Alma Street, Rockhampton

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Ozcare Emerald

6 Yamala Street, Emerald

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North Queensland Branch Locations

Ozcare Mackay

32 Victoria Street, Mackay

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Ozcare Townsville

53-57 Mooney Street, Townsville

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Far North Queensland Branch Locations

Ozcare Cairns

16-20 Martyn Street, Cairns

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Ozcare Innisfail

Warrina Street, Innisfail

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Ozcare Atherton

25C Mabel Street, Atherton

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